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Introduction

YESCBD.co.uk (“our Site”) and the services available through it are operated by YES CBD Limited, a limited company registered in England under company number 11354740 (referred to as “YES CBD”, “we”, “us” and “our”).

The terms of this Privacy Policy cover information and data collected by us only when you access websites or services related to YES CBD , including the websites www.yescbd.co.uk or contact us regarding these services.

This Privacy Policy (together with any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. Section 3 below explains how we use cookies to operate our site. If you have any questions regarding these terms, you can contact us by email [email protected] Please read the Privacy Policy carefully before you start to use our Site. By using our Site, you indicate that you accept the Privacy Policy and that you agree to abide by it. If you do not agree to our Privacy Policy, please refrain from using our Site.

Information we may collect from you, why we need it and how we use it
We may collect and process the following data about you:

On registration:
What data we collect:

When you register we may collect your name, username, email address, password (encrypted), address if provided, country and IP address.

Why we need this data and how we use it:

We may collect your name to personalize the services we offer to you, and collect your username and password in order to provide you with access to the web site. We collect your email address in case you forget your password or wish to receive email newsletters. Your IP address is logged by us so that we can prevent any spam, fraud or abuse of our Site and our services. Your address is logged for Address Verification Service (AVS) processing when using a credit/debit card, to reduce fraud, and also so that we may dispatch your orders to you. Your country is logged for AVS during credit/debit card processing. In general, we use the data we collect to provide our services to you, prevention of fraud and abuse. From time to time we may email you news, updates and sales offers which you can easily opt out of receiving by clicking the “unsubscribe” in the relevant email.

How long do we store this data:

If you continue to use our website, we will store your registration data for as long as you are using the website, and for up to two years after that. We may keep your registration data for an extended period as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

On request for payment details:

If you opt to place an order on our website, we will use a third party payment processor to take payment from you. These third parties (PayPal, Coinbase) are properly regulated and authorised to handle your payment information and are prohibited from using your personal data for promotional purposes or for any other purposes other than providing these services to us.

What data we collect:

We collect payment information, which will vary depending on the payment method chosen by you, but may include your name, address and credit card information. We also collect geo-IP data to determine your country of origin. We never handle or store complete credit card numbers, as this is done on our behalf by our payment processors.

Why we need this data and how we use it:

We store this information as we require a record of your payment for accounting, taxation, invoicing purposes, order dispatch and to manage your account. We may also use your payment information to detect and prevent fraud.

How long do we store this data:

If you continue to use our website, we will store your payment data for as long as you are using one of our services, and for up to two years after that. We may keep your payment data for an extended period as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We are not responsible for any third party payment provider handling your transaction and you should refer to the third party payment provider’s privacy policy to see how they use your data.

If you contact us:

If you contact us through our website for any reason (e.g. by email) we will generally store these communications and your IP address for the period that your data is retained on our site (up to 2 years), unless we are required, for legal reasons or under exceptional circumstances, to retain this information for an extended period.

When you contact us outside of our website (e.g. using individual corporate email addresses or by phone, including our help desk), we may store your communication for as long as necessary to provide you services or to comply with our legal obligations, resolve disputes, and enforce our agreements. If we speak with you by phone, we may, with your consent, record the phone calls, both for quality control purposes and to provide you the option of our sharing, with your explicit permission and to the people you instruct, the recording of the phone conversation as part of the services we provide.

If you use our comments/review options:

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Visitor comments may be checked through an automated spam detection service.

If you upload media to our website:

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies:

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We will share your personal data with third parties only in the ways that are described in this privacy policy. We do not sell or rent your personal data to third parties. Lastly, we may share your personal data:

– when necessary to deliver the product or service you require such as with a payment card provider who we use to process your credit card transaction;

– when authorized by law or necessary to comply with a valid legal process;

– when required to protect and defend the rights or property of YES CBD Limited, including the security of our products and services;

– when necessary to protect the personal safety, property or other rights of the public, YES CBD Limited or its customers or employees;

– or in connection with a sale of all or part of our business.

– Google Analytics: Google analytics provides us with detailed web statistics and real time monitoring to help us measure the performance of our web site. Google’s privacy policy is available in full at https://www.google.com/policies/privacy/

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

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